Franchisee Abuse, with impunity

As you have read in many parts of this website, I work with buyers and sellers of franchises. So I hear many stories, some encouraging, others horrible; and I try to bring a balance of both to this site. However, this one bothers me......

Another perspective on the #1 subshop-anonymous writer, posted on the web.

 
·         I am a Subway Franchisee. Have been for 25 years. I was elected by my peers to sit on the North American Association of Subway Franchisees. I was elected as an officer of that organization. I abstained from voting for the NAASF lawsuit against DAI regarding changes to the franchise agreement that allowed DAI (Fred Deluca) to control of the $700 million ad fund. I abstained, because I realized that the average franchisee did not understand that Fred Deluca was going to takeaway $700 million of there money and as such we as an organization could not garner the monies needed to legally find an equitable solution to the problem.
For my troubles of agreeing to volunteer on the NAASF Board: I have been black mailed by my Development Agent; I have been harrassed; I, after being awarded Franchisee of the Year in 1995 for Southern California and “Outstanding Achievement to the Subway System in 2007″ I find myself, because I sat on the Board of Directors of NAASF being drummed out of the Subway system using “complaince standards” as the reason for terminating my contract. All the while, the DA that purchased the territory “phones in” his inspections on his stores…ie Manager are told what date, and hour they are going to be inspected…that infractions that put my business out of business are overlooked, ignored, or instructions are being given to bypass Subway food quality standards. Not suprisingly the only approved buyers are relatives of the group that purchased our territory. Does corporate know….oh, yes. I have been informing them for two years. What does corporate do about the unethical standards set by their agents? Corporate awards the development agents as DA’s of the year.
 
Found on the internet, anonymous writer
 
Look at the above scenario from two perspectives, Franchisee nd Development Agent. The franchisee perspective is pure disappointment at the treatment he received. Yet, the DA was able to advance from being a multi-unit franchisee to becoming a DA with incredible cash flow coming in and has actually done wonders with his territory in terms of increased sales per store, making the store owners richer and their stores more valuable than ever before. But there is another side to the DA...........
 
Any comments: fayaz@mrfranchiseman.com, 949-253-4610